❑ Satisfy its customers

• Respect the Take-Or-Pay: 0 failure
• Reach a number of customer complaints ≤ 2 complaints per year
• Improve the availability rate of fundamental equipment: uptime per fundamental equipment (including maintenance time) > 90%.

❑ Satisfy its partners

• Control OPEX: 90% of the approved budget in OCMs
• Respect the deadlines and costs of the project "New Consumers" :
  – Azito IV : Expected completion date on: 10.31.2021
  – CIPREL V : Expected completion date on 11.30.2021
• Meet the deadlines and costs of the drilling work on platform B (Marlin Phase II drilling campaign): expected completion date on 01.31.2022
  Optimize the tank management plan: carry out 100% of the planned tests

❑ Maintain flawless, good and mutually beneficial relationships with its service
providers

• Improve invoice processing times: zero non-pre-accountable invoices older than one month, excluding disputed invoices or those awaiting return of the supplier.
• Improve our knowledge of service providers and their follow-up: evaluate 100% of critical service providers
• Make 100% of managers aware of Foxtrot’s ethical requirements (Group Code of Ethics)

❑ Ensure the physical integrity of its staff and service providers

• Improve the reported injury frequency rate: TRIR to 0
• Reduce the downtime of equipment involved in safety and firefighting: perform monthly monitoring and have no equipment unavailable for more than 45 days

❑ Respect the environment

• Avoid any unexpected pollution: 0 accidental releases

❑ Ensure continuous improvement

• Perform cause analyses of all identified adverse and nonconformity events
• Respect the estimated time frame for implementing corrective actions
• Finalize the implementation of Electronic Document Management (EDM) and ensure its use in all services
• Continuing to implement the historization and exploitation of data production: planning respect